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Privacy Policy

Linjia Power (“Linjia”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, submitting an inquiry, communicating with our team, or doing business with us.

This Privacy Policy explains what information we collect, how we use it, how it may be shared, how long we retain it, and the choices and rights available to you.

This Privacy Policy applies to information collected through https://linjiapower.com/ and through related business communications associated with inquiries submitted through the website.

1. Who We Are

Linjia Power is a battery charger manufacturer providing OEM, ODM, customization, manufacturing, testing, and bulk supply services for international B2B customers.

Our products and services are primarily intended for vehicle manufacturers, battery brands, importers, wholesalers, distributors, equipment manufacturers, and other commercial buyers.

Website: https://linjiapower.com/

Business Address:
No. 16, Sanxing Road, Qinlan Town,
Tianchang City, Chuzhou City,
Anhui Province, China
Postal Code: 239341

Telephone / WhatsApp:
+86 187 1805 0529

For privacy-related questions or requests, you may contact us through our website Contact Us page or the contact information listed above.

2. Information We Collect

We collect information in several ways depending on how you interact with Linjia Power.

2.1 Information You Provide Directly

When you submit an inquiry, request a quotation, contact our sales team, or communicate with us about a battery charger project, we may collect information such as:

  • Your name
  • Business email address
  • Telephone or mobile number
  • Company name
  • Country or region
  • Job title or business role, if provided
  • Inquiry details
  • Battery specifications
  • Charger specifications
  • Battery chemistry
  • Battery voltage and capacity
  • Charging current requirements
  • Connector and polarity information
  • AC input and plug requirements
  • Product application information
  • Target market information
  • Quantity or purchasing requirements
  • Shipping or delivery information
  • Technical requirements
  • Messages and correspondence

You may also choose to upload or send documents or images, including:

  • Battery labels
  • Charger labels
  • Connector photographs
  • Product drawings
  • Technical specifications
  • Datasheets
  • Packaging information
  • Product samples or project-related documents

Please do not send sensitive personal information that is not necessary for your business inquiry.

2.2 Information Collected Through Business Communications

If you communicate with us through email, telephone, WhatsApp, WeChat, social media, trade shows, or other business channels, we may retain information contained in those communications when reasonably necessary to respond to your inquiry or manage our business relationship.

2.3 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website, hosting provider, security services, analytics services, or similar technologies.

This information may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Approximate geographic region
  • Language settings
  • Referring website
  • Pages visited
  • Time and date of visits
  • Time spent on pages
  • Links or buttons clicked
  • Website navigation information
  • Advertising or campaign parameters, such as UTM information
  • Cookie identifiers
  • Device or browser identifiers
  • Technical security and diagnostic information

We generally use this information to operate, secure, measure, and improve our website.

3. How We Use Your Information

We may use personal information for the following purposes.

3.1 Responding to Inquiries

We use the information you provide to:

  • Respond to your questions
  • Review battery and charger specifications
  • Evaluate OEM or ODM requirements
  • Recommend suitable charger configurations
  • Prepare quotations
  • Discuss samples or prototypes
  • Review connector, cable, plug, housing, labeling, or packaging requirements
  • Communicate about potential orders

3.2 Managing Business Relationships

If you become a customer, supplier, partner, or business contact, we may use information to:

  • Process and manage orders
  • Confirm product specifications
  • Coordinate sample development
  • Arrange production
  • Handle shipping and delivery
  • Provide technical support
  • Provide after-sales support
  • Maintain order and communication records
  • Manage repeat orders
  • Resolve quality or service issues

3.3 Website Operation and Improvement

We may use technical and usage information to:

  • Operate and maintain the website
  • Improve website usability
  • Understand how visitors use the website
  • Identify technical problems
  • Improve page performance
  • Protect the website against fraud, spam, abuse, and security threats
  • Evaluate the effectiveness of website content and marketing campaigns

3.4 Marketing and Business Development

Where permitted by applicable law, we may use business contact information to:

  • Follow up on inquiries
  • Share relevant product information
  • Communicate about OEM or ODM capabilities
  • Provide updates relevant to your inquiry or business relationship
  • Measure the effectiveness of advertising campaigns

You may ask us to stop sending marketing communications at any time.

3.5 Legal and Compliance Purposes

We may also process information when reasonably necessary to:

  • Comply with applicable laws and regulations
  • Respond to lawful requests from government or regulatory authorities
  • Establish, exercise, or defend legal claims
  • Prevent fraud or misuse
  • Protect our business, customers, employees, website, and systems

4. Legal Bases for Processing

Where applicable data protection laws require a legal basis for processing personal information, we may rely on one or more of the following:

Contractual necessity
When processing is necessary to respond to a quotation request, develop a sample, process an order, provide products or services, or perform a contract with you or your company.

Legitimate interests
When processing is reasonably necessary for our legitimate business interests, such as responding to B2B inquiries, improving our website, maintaining customer relationships, protecting our systems, and developing our business.

Consent
Where you have provided consent for a specific purpose, including certain cookies, marketing communications, or advertising technologies where consent is required.

Legal obligations
When processing is required to comply with applicable laws, regulations, tax requirements, accounting requirements, customs requirements, or lawful government requests.

Where we rely on consent, you may withdraw your consent at any time, subject to applicable law.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies.

Cookies are small files or identifiers stored on or associated with your browser or device.

We may use the following categories of cookies and technologies.

Essential Cookies

These technologies are necessary for functions such as:

  • Website security
  • Page navigation
  • Form functionality
  • Spam prevention
  • Website performance
  • Server or session management

Essential cookies may operate without separate consent where permitted by law.

Analytics Cookies

Where enabled, analytics technologies may help us understand:

  • Number of website visitors
  • Traffic sources
  • Pages viewed
  • Time spent on the website
  • Device types
  • Website performance
  • How users navigate between pages

These insights help us improve website content and usability.

Advertising and Measurement Technologies

Where enabled, we may use advertising or measurement technologies associated with services such as Google or Meta.

These technologies may help us:

  • Understand whether advertisements result in website visits
  • Measure advertising campaign performance
  • Understand which pages visitors view after clicking an advertisement
  • Create or measure advertising audiences where permitted
  • Improve the relevance and efficiency of our marketing activities

Depending on your location and applicable law, non-essential advertising or analytics technologies may require your consent.

Where required, you may manage your preferences through the cookie consent controls provided on the website.

6. Google, Meta, YouTube and Other Third-Party Services

Our website may use or link to third-party platforms and services.

These may include, where enabled:

  • Google Analytics
  • Google Ads
  • Google Tag Manager
  • Meta Pixel
  • Facebook
  • Instagram
  • LinkedIn
  • YouTube
  • WhatsApp
  • WeChat
  • Website hosting providers
  • Website security providers
  • Form-processing services
  • Email service providers

These third parties may collect or receive information according to their own privacy policies.

For example, embedded video content or social media functions may allow the relevant provider to receive information about your browser or interaction with that content.

We do not control the independent privacy practices of third-party platforms. We recommend reviewing the privacy policies of any third-party service you choose to use.

7. How We Share Information

We do not sell personal information for monetary consideration.

We may share information only when reasonably necessary for the purposes described in this Privacy Policy.

Recipients may include:

Service Providers

We may use third-party providers to support services such as:

  • Website hosting
  • Website maintenance
  • Cybersecurity
  • Spam protection
  • Form processing
  • Email communication
  • Analytics
  • Advertising measurement
  • Cloud storage
  • Business communication
  • Logistics and shipping

These providers may process information on our behalf or under their own applicable privacy terms.

Linjia Business Operations

Information related to your inquiry or order may be shared internally with relevant personnel involved in:

  • International sales
  • Engineering
  • Research and development
  • Production
  • Quality control
  • Purchasing
  • Logistics
  • Management
  • Customer service

This allows us to evaluate and fulfill your project requirements.

Logistics and Commercial Partners

Where necessary to process an order, information may be provided to:

  • Freight forwarders
  • Shipping companies
  • Customs brokers
  • Logistics providers
  • Banks or payment providers
  • Inspection organizations
  • Other parties involved in order fulfillment

Only information reasonably required for the relevant purpose should be shared.

Legal Requirements

We may disclose information if required by law, regulation, court order, government authority, or other lawful process.

We may also disclose information when reasonably necessary to protect our rights, property, systems, employees, customers, or business partners.

8. International Data Transfers

Linjia Power operates from China and works with customers, suppliers, service providers, and business partners in international markets.

If you contact us from outside China, your information may be transferred to, accessed from, or processed in China or other countries where our service providers operate.

Data protection laws in these countries may differ from those in your country.

Where required by applicable law, we will take reasonable measures designed to provide appropriate protection for international transfers of personal information.

By contacting us or submitting business information through the website, your information may therefore be processed across national borders as necessary to respond to your request and conduct the relevant business relationship.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may depend on factors such as:

  • Whether an inquiry remains active
  • Whether you become a customer
  • Length of the customer or supplier relationship
  • Repeat-order requirements
  • Product warranty or after-sales needs
  • Technical project history
  • Accounting and tax requirements
  • Customs and shipping requirements
  • Contractual obligations
  • Legal or regulatory requirements
  • Potential disputes or legal claims

When information is no longer reasonably necessary, we may delete, anonymize, or securely archive it according to our business and legal requirements.

10. Data Security

We take reasonable technical and organizational measures designed to protect personal information against:

  • Unauthorized access
  • Unauthorized disclosure
  • Accidental loss
  • Misuse
  • Alteration
  • Destruction

These measures may include access controls, website security technologies, account protections, system updates, limited internal access, and appropriate service-provider controls.

However, no website, internet transmission, email system, cloud service, or electronic storage system can be guaranteed to be completely secure.

You should therefore avoid sending passwords, payment-card credentials, government identification numbers, or other highly sensitive information through ordinary website forms unless specifically requested through an appropriate secure process.

11. Your Privacy Rights

Depending on where you live and the privacy laws that apply to you, you may have certain rights regarding your personal information.

These rights may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of certain personal information
  • Request restriction of certain processing
  • Object to certain processing
  • Request a copy of certain personal information
  • Request data portability where applicable
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications
  • Object to or opt out of certain advertising-related data uses where applicable
  • Lodge a complaint with a competent data protection authority

These rights are not absolute and may be subject to legal exceptions.

For example, we may need to retain information where necessary to fulfill an existing contract, comply with legal obligations, maintain accounting records, defend legal claims, or protect legitimate business interests.

To exercise an applicable privacy right, please contact us through the Contact Us page on our website or using the contact information provided in this Privacy Policy.

We may need to verify your identity before fulfilling certain requests.

12. European Economic Area, United Kingdom and Similar Privacy Rights

If you are located in the European Economic Area, United Kingdom, or another jurisdiction with comparable data protection laws, you may have additional rights relating to your personal information.

Depending on the circumstances, these may include rights of:

  • Access
  • Rectification
  • Erasure
  • Restriction
  • Objection
  • Data portability
  • Withdrawal of consent

You may also have the right to complain to the competent data protection authority in your country.

Where cookies or advertising technologies require consent under applicable law, we will seek consent before activating those technologies where required.

13. California Privacy Rights

If you are a California resident and applicable California privacy law applies to our processing of your information, you may have additional privacy rights.

Depending on the applicable law and circumstances, these may include the right to:

  • Know what categories of personal information are collected
  • Request access to certain personal information
  • Request deletion
  • Request correction
  • Know the purposes for which information is collected or used
  • Know categories of third parties with whom information is disclosed
  • Opt out of certain sales or sharing of personal information
  • Limit certain uses of sensitive personal information where applicable
  • Exercise privacy rights without unlawful discrimination

Linjia Power does not sell personal information for monetary consideration.

However, certain advertising or analytics technologies, if enabled, may involve sharing online identifiers with advertising or analytics providers. Under some privacy laws, this type of activity may be treated as “sharing” even when no money is exchanged.

Where applicable law requires an opt-out mechanism for such activities, we will provide an appropriate method for exercising that right.

14. Marketing Communications

If you receive marketing or promotional communications from us, you may ask us to stop sending them.

You may do so by:

  • Using an unsubscribe option where one is provided
  • Replying to the communication
  • Contacting our sales or support team
  • Contacting us through the website

Stopping marketing communications will not prevent us from sending communications that are necessary for an active inquiry, quotation, order, contract, shipment, technical issue, or other ongoing business relationship.

15. Business-to-Business Information

Linjia Power primarily operates as a B2B manufacturer and supplier.

Many inquiries submitted through our website therefore contain business contact information rather than purely personal or consumer information.

However, information such as an individual’s name, business email address, mobile number, WhatsApp account, or other identifiable contact details may still qualify as personal information under applicable privacy laws.

We therefore handle this information in accordance with the principles described in this Privacy Policy.

16. Uploaded Files and Technical Information

Our inquiry process allows customers to provide files or images related to their battery charger requirements.

These may include technical specifications, product drawings, battery labels, connector photographs, charger photographs, or similar materials.

We use these materials primarily to:

  • Review technical requirements
  • Evaluate charger compatibility
  • Prepare quotations
  • Develop samples
  • Confirm product specifications
  • Support production
  • Resolve technical or quality issues

You should only provide information that you are authorized to share.

Please do not upload confidential third-party information, trade secrets, copyrighted materials, personal information, or proprietary documents unless you have the legal right and appropriate authorization to provide them to us.

17. Third-Party Links

Our website may contain links to external websites, social media platforms, video platforms, communication tools, or other third-party services.

Examples may include YouTube, LinkedIn, Facebook, Instagram, WhatsApp, or other platforms.

When you leave our website and interact with a third-party service, that service’s privacy policy and terms will apply.

Linjia Power is not responsible for the privacy practices, content, security, or policies of independent third-party websites or platforms.

18. Children’s Privacy

Our website and services are intended for businesses and professional users.

They are not directed toward children, and we do not knowingly seek to collect personal information from children.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can review and, where appropriate, delete the information.

19. Browser Privacy Signals

Some browsers provide privacy settings or signals such as “Do Not Track” or other opt-out preference mechanisms.

Because there is not one universally implemented technical standard for all such signals, our website may not respond to every browser privacy signal.

Where applicable law requires recognition of a legally valid privacy preference or opt-out mechanism, we will take reasonable steps to comply with those requirements.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our website
  • Changes to the information we collect
  • Changes to our business processes
  • New analytics or advertising technologies
  • Changes to service providers
  • Changes to legal or regulatory requirements

When we update the policy, we will revise the “Last Updated” date shown at the top of this page.

We encourage visitors to review this Privacy Policy periodically.

21. Contact Us

If you have questions about this Privacy Policy, how your information is handled, or wish to exercise an applicable privacy right, please contact Linjia Power.

Linjia Power

Website:
https://linjiapower.com/

Contact Page:
https://linjiapower.com/contact-us/

Telephone / WhatsApp:
+86 187 1805 0529

Address:
No. 16, Sanxing Road, Qinlan Town,
Tianchang City, Chuzhou City,
Anhui Province, China
Postal Code: 239341

Please include “Privacy Request” in your message where appropriate so that we can identify and process your request more efficiently.